Please convey my heartfelt thanks to those involved, but especially to the person who arranged the superb accommodations; it is, as you know, not just (or even) a matter of the infrastructure that makes an accommodation outstanding, it is mostly to do with ambience, staff, location and that indefinable something. Whatever "it" is your accommodations person can spot it.

Just got back from a fantastic trip. Everything worked out perfectly. Your staff and associates in Japan were hugely helpful and provided lots more very useful information. Not to diminish anyone's contribution to this excellent experience but I would like to single out for special praise whoever chose and booked the Hotels/Ryokans. I suspect it might have been Mizue, who's handwriting was on all the cards, and most of the added information. There was only one Hotel I would have called average. Many were good, several were outstanding and a couple were truly memorable, and I say this from the perspective of a man who has traveled the world for 35yrs (well over 2 million miles at the last count) and stayed in some of the best.

I would like to commend you for the excellent preparations made for my family's Shikoku Tour. Although I was not able to join them, my wife and daughter enjoyed themselves thoroughly through out the seven-day tour. All of the accommodations were top class, and your independent tour instructions were very effective in helping them to get around all the interesting sights. Best of all was the assistance that they got from Takeo-san who went out of his way to be a very good host to them. I will certainly recommend services of Japan Roads to my friends who are planning to visit Japan.